Customer Service Representative

Posted

We are hiring for professional Customer Service Associates with experience in a Medical/Health Insurance setting.

Email resumes to bsmith@precisionstaffing.net or call 859-272-2030 x 228 to learn more

  • Answer questions related to patient billing and provide accurate information regarding insurance benefits, providers, claims, referrals, and eligibility, etc.
  • Document any inquiries, complaints, conversations, and procedures completed related to patient billing or patient’s account
  • Collect appropriate payments from customer
  • Identify and understand customer needs and expectations while satisfying these needs and expectations
  • Minimum of 2 years call center environment
  • Excellent written and verbal communication skills
  • Knowledge of medical terminology
  • Knowledge of insurance industry and billing procedures
  • Basic computing skills, including proficient use of MS Outlook, Excel, and Word
  • Monday-Friday 8am-4:30pm $15-$16 hour

Please apply for consideration or call 859-272-2030 ext. 228 for details.

3 Responses to “Customer Service Representative”

  1. Simone Gallagher

    I’m interested about this job position. Please feel free to call or text me at1 (859) 408-8506 anytime. Thank you for your time and consideration.

    Reply

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